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Plastic Bank App

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How do I download the PlasticBank® app?

Please make sure you have a smartphone and follow these simple steps: Open Play Store or App Store on your...

September 15th, 2022 829 views 0 likes
How do members make sure their plastic collections are recorded properly by the collection branch?

Collection community members can view a record of their transactions with their collection branch in the Exchange History tab within...

January 3rd, 2024 534 views 0 likes
Are the personal details of the members and digital tokens safe and secure in the PlasticBank® App?

The PlasticBank® app is built with GDPR compliance by design to always ensure the highest level of data security and...

January 3rd, 2024 613 views 0 likes
Split Eligibility

For a Branch Owner, Staff, or Co-owner, who wants to add members who will be part of the Split Eligibility...

September 23rd, 2022 505 views 0 likes
Failed to Log-in

Follow these steps if you fail to log in due to the wrong username and password: Check and make sure...

September 15th, 2022 813 views 0 likes
How to register as a Plastic Bank member?

You can sign up as a Plastic Bank member by following these steps: Download and install PlasticBank® app from Google...

September 15th, 2022 716 views 0 likes
GCash (Digital Wallet) Registration

1. Before we link our Gcash Account to our PlasticBank® app, make sure you have fulfilled the member’s compliance, including...

December 1st, 2022 1030 views 5 likes
What should I do if the App is not loading or slow?

Report it to your Plastic Bank Coordinator to provide you with the proper troubleshooting steps.

January 3rd, 2024 414 views 1 likes
I forgot my password in the PlasticBank® app. What should I do?

Open your PlasticBank® app and click Log In. In the Log In page, you will see the words ‘Forgot Password?’....

January 3rd, 2024 589 views 0 likes
How does the PlasticBank® app serve as a means for traceability of collected plastic from the time of exchange all the way to store shelves as products and packaging made with Social Plastic®?

Plastic Bank can provide real-time, audit-ready traceability for Social Plastic® feedstock and Plastic Credit Offsets with 18+ age-verified registered members....

January 3rd, 2024 462 views 0 likes
Split Eligibility

For a Branch Owner, Staff, or Co-owner, who wants to add members who will be part of the Split Eligibility...

September 26th, 2022 311 views 0 likes
Adding a Member

Step by step From your main profile page, click the button on the top left corner Select your branch profile...

September 8th, 2022 795 views 0 likes
Adding a Branch Inventory

Step by Step From your main profile, click the icon on the top left corner Select your branch account From...

September 8th, 2022 601 views 0 likes
Creating a Branch

Step by Step From your main profile, click the button on the top left corner Select "Create Business" Select the...

September 8th, 2022 609 views 0 likes
Making an Exchange

Step by step On your branch profile, click the icon on the bottom left corner In the search field, insert...

September 8th, 2022 824 views 2 likes
View Exchange History (Branch)

Step by Step Open your branch account profile Click on the plastic bank logo at bottom of your screen Click...

September 8th, 2022 636 views 0 likes
View Exchange History (Processor)

Step by step Click your processor account profile Scroll down to see the history of exchange Select the exchange you...

September 8th, 2022 605 views 0 likes
How to create an account: Collection Point

1. Now, let’s learn how to create a business with PB App. First, tap “Sign up.” 2. You will...

December 5th, 2022 637 views 0 likes
How to add/edit staff

Open your PlasticBank App®, go to your Business Profile page and scroll down until you find the ‘Add new Staff...

January 25th, 2024 472 views 0 likes
Why does Plastic Bank need my information (gender, phone, etc)

To customize your user experience For audit trails For benefit programs For livelihood enhancement For credit scores For user impact...

January 25th, 2024 494 views 0 likes
What does verification mean?

Verification is a process being done to ensure that the authenticity or validity of a data or information.

January 25th, 2024 490 views 0 likes
Settings guide (language, pin, password)

Open the Plastic Bank App and click on the Menu Bar (3 horizontal lines) on the upper left corner. Once...

January 25th, 2024 565 views 0 likes