Updating your registered phone number with GCash requires a few specific steps to ensure a smooth process. Follow this guide to successfully modify your contact information.
Preparation
Before initiating the update, gather these essential documents and information:
- Current GCash account details
- Full legal name
- Screenshot of your GCash account
- New phone number you wish to register
Update Process
To change your registered phone number, you'll need to contact Plastic Bank's support team directly. Here's the recommended approach:
- Compose an email to support@plasticbank.com
- Include the following in your email:
- Your current Plastic Bank account details
- Your full legal name
- A screenshot of your new GCash account in your name
- A clear request to update your linked phone number
- Wait for the Data Team to contact you with further instructions
Important Considerations
Ensure all provided information is accurate to prevent delays in your account update process.
Next Steps
After submitting your request, the Plastic Bank support team will review your documentation and guide you through the final verification steps for updating your phone number.