Morla Angelia
morla@plasticbank.com

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Updated January 4th, 2024 by Morla Angelia

How often should I deliver my plastic collections to a Collection Point or Branch to get a Collection Bonus?

We encourage you to deliver your collections at least once a week for you to enjoy higher incentives....

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Updated January 18th, 2024 by Morla Angelia

For other inquiries

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Updated January 2nd, 2024 by Morla Angelia

How does Plastic Bank find its collection community members?

  Plastic Bank begins working in any new territory with the existing informal recycling communities, wherever possible. We train and certify local collection communities (collection community members and collection branches alike) for compliance with our code of conduct and acquaint them with the PlasticBank® app usage requirements to enable traceab...

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Updated September 28th, 2022 by Morla Angelia

When will I receive the Plastic Bank benefits?

You will  receive the benefits after each exchange using the PlasticBank® app, but it will appear as a  delayed bonus.  You can exchange your benefits after your transaction is approved and verified by the Plastic Bank team which takes a maximum of 7 days after your transaction date....

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Updated October 4th, 2022 by Morla Angelia

Active Members

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Updated January 4th, 2024 by Morla Angelia

Is there an age limit for Plastic Bank Collection Community Members?

There is no age limit as long as the Plastic Bank Collection Community Member is of legal working age based on the country’s local laws. We do not accept minors or underaged individuals.  Branches are removed if they fail our code of conduct requirements....

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Updated January 4th, 2024 by Morla Angelia

Can we deliver to a different processor?

Plastic Bank follows a set of standards in order to comply with its clients. We choose our processors wisely. In order to earn the Collection Bonus from your delivery, you must deliver it to a Social Plastic® Processor which is a Plastic Bank Certified Processor. However, we’re continuously working on certifying more processors to help us with our m...

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Updated January 25th, 2024 by Morla Angelia

How to add/edit staff

Open your PlasticBank App®, go to your Business Profile page and scroll down until  you find the ‘Add new Staff Member’ button. Search for the staff's phone number registered in the PlasticBank® App. Before searching, ensure the staff member has also created his or her account, following the same process in Step 1 (Creating an Account) The Staff mem...

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Updated September 16th, 2022 by Morla Angelia

How long is the approval for the benefits-to-GoPay-balance conversion?

The  approval process will take a maximum of 7 days from your benefit exchange request on  the PlasticBank® app....

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Updated January 10th, 2024 by Morla Angelia

How much is the Collection Bonus per kg?

Here’s a sample computation so you can understand how we work: Example:  ...

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Updated January 4th, 2024 by Morla Angelia

How can I claim my monthly Collection Bonus?

You will receive your monthly Collection Bonus through your digital wallet or bank account (depending on your country’s disbursement platform) which you will activate and finalize with your designated Plastic Bank Coordinator during your Onboarding....

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Updated January 2nd, 2024 by Morla Angelia

What do you do with the plastic after it's collected?

  The plastic collected through our collection communities is delivered to our processing partners for reprocessing into Social Plastic® feedstock and reintegrated into products and packaging by partner organizations and brands. ...

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Updated September 26th, 2022 by Morla Angelia

Split Eligibility

For a Branch Owner, Staff, or Co-owner, who wants to add members who will be part of the Split Eligibility feature in the App, you may add a member through registration, search, or QR code. Watch the video below on adding a split member, filtering out a member-based type,  what level the members are under in Split Mode Branch, and how to remove and ...

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