Transferring Branch Ownership Before Account Deletion

A comprehensive guide for Plastic Bank collection point managers on transferring branch ownership before account deletion, ensuring service continuity and local collection infrastructure integrity.

Written By Morla Angelia (Administrator)

Updated at June 19th, 2025

When managing a Plastic Bank collection point, account management requires careful planning, especially if you're the sole collector in your area. This guide will walk you through the critical steps for transferring branch ownership before account deletion.

Prerequisite for Account Deletion

If you are currently the only branch owner and wish to delete your account, you must first complete a mandatory ownership transfer. This ensures continuity of collection services and maintains the integrity of local collection operations.

Step-by-Step Account Transfer Process

  1. Identify a potential new branch owner within your local network or organization
  2. Request the platform's administrative support to facilitate the ownership transfer
  3. Ensure the new owner has appropriate credentials and understands collection point responsibilities
  4. Confirm the successful transfer of branch ownership through official channels

After Successful Transfer

Once a new branch owner has been officially assigned and accepted, you will then be able to proceed with account deletion. This two-step process protects the local collection infrastructure and ensures uninterrupted service.

Important: Do not attempt to delete your account without first transferring ownership, as this could disrupt local collection capabilities.

If you encounter challenges finding a new branch owner, contact the Plastic Bank support team for additional guidance and potential alternative solutions.