Deleting your Plastic Bank account is a straightforward process that varies depending on your account type. Whether you're a member or a business owner, this guide will walk you through the necessary steps to permanently remove your account.
For Individual Members
If you're a standard Plastic Bank member and want to delete your account, follow these simple steps:
- Log into your Plastic Bank account
- Navigate to the Settings section
- Select the "Delete Account" option
- Confirm the deletion when prompted
Important: Account deletion is permanent and cannot be undone. Ensure you've downloaded or transferred any important data before proceeding.
For Business Owners and Processors
Business owners have an additional requirement before account deletion. You must first assign a new business owner to your branch or processing account:
- Log into your business owner account
- Go to the Branch/Processor Home page
- Select the staff member you want to assign as the new business owner
- Change their role to "Business Owner" using the role dropdown
- Save the changes
- Once transferred, you can now proceed with account deletion
Transferring business ownership ensures continuity of operations and prevents disruption to your business workflow.
Considerations Before Deletion
- Review any ongoing transactions or commitments
- Ensure all financial obligations are settled
- Export any necessary account history or data
- Inform relevant team members about your account deletion
If you're unsure about deleting your account or need additional assistance, contact Plastic Bank's customer support at support@plasticbank.com for personalized guidance.