Verification codes are crucial for securing digital accounts, but they can sometimes be frustratingly elusive. Understanding why your one-time password (OTP) might not arrive can save you time and reduce login frustrations. Common Reasons for OTP Delivery Failures Network and Connectivity Problems Your verification code's journey can be disrupted by...

Navigating identity verification can be challenging, especially when traditional methods like National ID aren't immediately available. At our platform, we recognize that unique circumstances can make document verification complex, and we're committed to providing clear guidance for our users. Current Verification Requirements Currently, our system ...

When submitting your ID for account verification, understanding the process can help reduce frustration and expedite your review. This guide will walk you through the essential steps to navigate account verification effectively. What You Need to Prepare To ensure a smooth account review process, have the following information ready: Your complete Pl...

If you’re unable to withdraw your funds from Plastic Bank, don’t worry—this can happen for a few different reasons. Below are some common causes: Your tokens may still be in pending status — This can occur if the branch where you sold your plastic has not yet completed the sale to the processor or the bonus transaction has not been approved yet and ...

🔐 If you're a Plastic Bank member who has recently changed your GCash or Gojek account, it's important to unlink your old digital wallet to ensure smooth transactions and protect your personal information. This guide explains why and how to do it. ✅ Why Do Members Unlink Their GCash or Gojek Digital Wallet? Members usually unlink their digital walle...